Questions
and answers
Questions
about donations
You can donate directly online on our website. We also accept bank transfers or donations by post. You can find the information you need here on our donation page.
No, there is no minimum donation amount. We are grateful for every donation.
Your donation will be used for our charitable projects and programs to support our vision. You can find out more about our projects and programs on our website.
The transmission of your donation is safe. We use secure payment methods and SSL encryption to protect your personal information.
You can set up a regular donation on our website. There you can indicate how often and in what amount you would like to donate.
You can withdraw your donation within 14 days. Please contact us via e-mail or telephone.
Yes, we treat your personal data as strictly confidential and only use it for the purpose of processing donations.
You can find out more about our current volunteer opportunities on our website. Please contact us if you are interested in getting involved.
We accept various payment methods, such as credit card, direct debit, PayPal or bank transfer.
Questions
about projects
We conduct a variety of projects and programs to support our mission. This includes, in particular, educational and exchange projects.
We evaluate our projects regularly and value a sustainable and long-term impact. We have already achieved numerous successes, which you can read about in our annual reports and financial statements.
Your donation will be used for our charitable projects and programs to support our vision. You can find out more about our projects and programs as well as donation options on our website.
Questions
about funding
We attach great importance to transparency and guarantee that your donation will go directly to those in need. We report regularly on our projects and disclose how we use your donation.
We attach great importance to transparency and report regularly on our work. These include, for example, annual reports, success stories, success indicators and financial reports. We are open to feedback and happy to answer any questions.
Our organization's expenses vary by project and program. However, we attach great importance to the fact that a large part of our donations flows directly into our projects and only a small part is used for administrative costs. The exact figures can always be found in the current annual report.
We rely on long-term planning and cooperation with local partners. Our projects are designed to last over the long term and have a lasting impact. We regularly evaluate our work and adapt our strategies.
We are open to critical questions and feedback and take this seriously. We have various contact options on our website, such as email or telephone. We strive to respond to all inquiries and respond to feedback as quickly as possible.